This statement discloses the privacy practices for both our Web site and email system.

We have designed Thermal Zero so that no personal identifying information is displayed online or is accessible to the general public. We do not reveal your email address or other personal information, except to complete transactions with our third party vendors. We do not sell or rent our customer information to any outside party under any circumstances.

Use of Your Email Address

If you provide us with your email address, register as a customer or make a purchase from us we assume you have some sort of interest in our products.  So occasionally (by occasionally we mean rarely because believe me we hate spam mail too) every so often we MIGHT send you an email with recommendations, stuff we though is cool, or notices of new products and prices.  Unless you tell us not to.  Then we won’t…

Sharing of Information

During the Thermal Zero registration process, we ask you to provide us with contact information, such as name, billing address, shipping address, email address, telephone number and a valid credit card number. We use this information to verify your account when you order.

We have designed the Thermal Zero website so that no personal identifying information is displayed online or is accessible to the general public.

We do not sell, rent or share any customer information because businesses who do that suck.  We are better than that.

For the purpose of advertising, visitor and user information is aggregated for reporting to advertisers. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you, such as your name, customer number, password, credit card number, or transaction history.

Cookies

Thermal Zero uses software tags called “cookies” to identify customers when they visit our site. They help us understand your buying preferences and customize our service to your needs. By understanding which areas of the site you visit, cookies allow us to present information, products and specials that are of personal interest. Our goal is to save you time and make your shopping experience unique to you. The information we collect with cookies is not sold, rented or shared with any outside parties.

Updating Customer Information

Log into your account to easily update your customer information.   You may update your name, password, billing address, shipping address, email address, and telephone number.

Checkout as a Guest

This website has been designed with a Guest Checkout option.  Even if you do not want to set up a user account to easily keep track of each of your orders; you may still easily place an order through the website.  Other than individual order information, no other customer information will be stored.